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Create and Manage FTP Accounts for your Website

File Transfer Protocol (FTP) accounts are essential for efficiently creating and managing the files on your website. By utilizing an FTP client, you can securely transfer files between your computer and your web hosting server. This allows you to easily create and manage website updates, maintain website content, and ensure seamless website functionality.

  • Recommended FTP Clients
  • Configuring FTP Clients
  • Accessing the FTP Management Panel
  • Managing an FTP Account
  • Summary

For a better experience, we recommend using reliable FTP clients, such as:

  • Filezilla
  • CoreFTP
  • Cyberduck
  • SmartFTP (A trial version is available.)
  • CuteFTP (A trial version is available.)

Visit the FTP Client Recommendations article for a list of other FTP clients.

Configuring your FTP Clients​

Configuring these FTP clients will require the following details, which are available within your Account Manager.

  • FTP Host/Address: (IP address or server hostname)
  • FTP User: (FTP username)
  • FTP Password: (FTP password)
  • Port: 21

To know where to find them, see the View the FTP Account Details section below. Check out the following articles to learn how to manage some of these FTP clients.

  • FTP - General FTP Settings | Connecting Manually to Filezilla
  • How to Use Cyberduck

Accessing the FTP Management Panel​

You can create new accounts without sharing your Account Manager credentials to grant other users access to your files via FTP. Already logged into your Account Manager? If you are already logged into your Account Manager, you can use the following link to create and manage FTP accounts:

Not yet logged into your Account Manager? If you have not logged in to your Account Manager yet, follow these steps.

  1. Log in to your Bluehost Account Manager.

  2. In the left-hand menu, click Websites.

  3. Click the MANAGE button located next to the website you want to manage. Bluehost Account Manager - Website Manage button

  4. Click on the FILES & ACCESS tab in the top menu. Files and Access tab

  5. Click the MANAGE button in the FTP section. Advanced tab - FTP Access

  6. You will be taken to the FTP Management page, where you can manage your FTP accounts. FTP Management

Managing an FTP Account​

You can perform the following actions on the FTP Management page to manage your FTP accounts.

  • Create a new FTP account
  • Search for existing FTP user/account
  • View the FTP account details
  • Change the FTP password
  • Delete an FTP account

Create an FTP Account​

Here is a short video on How to Create an FTP account.

  1. On the FTP Management page, click the CREATE FTP ACCOUNT button. Create and Manage FTP - Create FTP Account button

  2. Fill out the required fields for the username, password, and directory. Make sure to select the correct domain where you want to create the FTP account. Create and Manage FTP - Enter new FTP details

  3. Once done, click the CREATE FTP ACCOUNT button.

You will see the new FTP among the FTP accounts on the list.

Search for Existing FTP User/Account​

If your Account Manager has several FTP accounts, you can use the search box to locate a specific user or account. Search for FTP user/account

View the FTP Account Details​

If you want to access important information about a specific FTP account, follow the steps below.

  1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account whose details you wish to view.

  2. Select View. View FTP details

  3. A pop-up window will appear, displaying all the FTP account details. FTP details

Change the FTP Password​

If you need to change the password for a specific FTP user, follow these steps.

  1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account whose password you want to change.

  2. Select Change Password. Change FTP Password

  3. A pop-up window will appear. Enter your new FTP password. Change Password

  4. Click the CHANGE PASSWORD button.

  5. You can now access your FTP account using the new password.

Delete an FTP Account​

If you want to remove a specific FTP account, follow the steps below. Deleting an FTP account is permanent and cannot be reversed!

  1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account you want to delete.

  2. Select Delete Account. Delete Account

  3. In the pop-up window, click DELETE to confirm removing the FTP account. Confirm deletion of account

To learn more about connecting an FTP Client, please see General FTP Settings.

Summary​

Learn how to create, manage, and delete FTP accounts on Bluehost. This step-by-step guide covers everything from accessing the FTP management panel to changing passwords and deleting accounts.