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OX Email - How to Create a Mailbox Using External Domain Name

Bluehost's Account Manager has a new email service that allows you to manage your email service with us. In this article, we will guide you through the step-by-step process of creating a mailbox using your email plan, even if your domain name is registered with another company.

Note : These instructions are for the Account Manager interface; if you need help determining your account's user interface, please check out our article, New vs Old View Side-by-Side Comparison, to learn more.

  1. Log in to your Bluehost Account Manager.
  2. On the left side of the page, select Email.
    ox-email
  3. Click Assign Mailbox.
    ox-email-assign-mail-box
  4. The Assign Mailboxes will pop up, and click on the drop-down to select the plan you prefer.
    ox-email-select-plan
  5. Enter the necessary details such as Mailbox Name, Domain Name, Mailbox Password, and Confirm Password Field. Once you're done, click Assign.
    ox-email-assign-mailbox-confirm
  6. Once you're done, you'll see the confirmation pop-up showing it has been successfully added.
    ox-email-succesfully-added Important: After creating your mailbox, you must obtain the DNS settings and change them with your current registrar.
  7. Click Email on the website's left side to get back to the service details page.
    ox-email
  8. Find the newly created mailbox and select it by clicking the Manage option.
    ox-email-manage-email-account Note : When DNS records are added or updated to your registrar, Changes to your DNS will take 24 - 48 hours to update throughout the internet; this period is called propagation. To learn more, you can check out our article DNS Propagation.