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How to Contact SiteLock Support

Ensuring the security of your website is crucial, and SiteLock offers strong protection against online threats. If you require assistance with your SiteLock account—whether it involves alerts, scans, or details about your security plan—the support team is ready to help. This guide explains how to contact SiteLock Support, including options for phone support, live chat, and online forms.

  • Ways to Contact SiteLock Support
  • Contact SiteLock by Phone
  • Submit a Support Ticket
  • Contact SiteLock via Email
  • Frequently Asked Questions (FAQs)
  • Additional SiteLock Resources
  • Summary

Ways to Contact SiteLock Support​

Contact SiteLock by Phone​

For immediate assistance, call SiteLock’s support team directly:

  • Toll Free Phone Number: 1 (844) 589-5312
  • Availability: 24/7 Customer Support

Submit a Support Ticket​

If your issue is not urgent, you can submit a support ticket through SiteLock’s contact form:

  1. Go to the SiteLock Support Portal.

  2. Select Submit Ticket in the left menu. Option to Submit Ticket

  3. Provide details about your issue and submit your request.

  4. You’ll receive an email confirmation with a case number and estimated response time.

Contact SiteLock via Email​

For non-urgent inquiries, you can reach SiteLock support through email:

Frequently Asked Questions (FAQs)​

Q: How long does it take for SiteLock support to respond?​

A: Phone and live chat support are available instantly, while email and tickets typically receive a response within 24 hours.

Q: Do I need a SiteLock subscription to contact support?​

A: While some support services require an active SiteLock subscription, general inquiries are available for all customers.

Q: What should I do if my website is blacklisted?​

A: Contact SiteLock immediately through phone or live chat for assistance removing malware and restoring your website.

Additional SiteLock Resources​

If you need further guidance on SiteLock’s services, check out these helpful resources:

  • How to Order SiteLock – Learn about the different SiteLock plans available through Bluehost.
  • Getting Started: How to Access and Use SiteLock – Step-by-step guide to setting up and using SiteLock.
  • Website Security Protection for Small Businesses – Explore how SiteLock can safeguard your business from cyber threats.
  • Configure Your TrustShield Firewall – Instructions on setting up and managing SiteLock’s firewall protection.
  • SiteLock Malware Removal Help – Guide to using the Secure Malware Alert and Removal Tool (SMART DB).
  • SiteLock Website Blacklist Check – Learn how to check if your website has been blacklisted and what steps to take next.

Summary​

Contact SiteLock Support at (844) 589-5312 if you need website security assistance. Our security team can help you choose from various plans tailored to your needs, including TrustShield Firewall configuration and malware removal. Protect your business with SiteLock today.